Responsible Gaming
Gaming Should Be Entertainment
At Ruby Aitchison, we believe that online pokies and casino gaming should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Like any form of entertainment, it should be enjoyed responsibly and within your means.
Please gamble only with money you can afford to lose, and set limits before you start playing.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to participate in online gambling. We take age verification seriously and require all users to confirm their age during registration.
If you are under the legal gambling age, please do not use our services.
Warning Signs of Problem Gambling
If you recognise any of the following signs in your own behaviour, please seek help immediately:
- Chasing losses by gambling with more money to try to win back what you've lost
- Gambling with money intended for essential expenses (rent, bills, food)
- Hiding your gambling activities from family members or friends
- Feeling anxious, irritable, or restless when not gambling
- Gambling for longer periods than you intended
- Continuously increasing the amount of money you gamble
- Borrowing money to gamble or pay gambling debts
- Neglecting work, study, or personal relationships due to gambling
- Failed attempts to reduce or stop gambling
- Lying to others about the extent of your gambling
Self-Help Tools
Most responsible online gaming platforms offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specified timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose during a gaming session
- Reality Checks: Receive regular notifications during play to remind you how long you've been gaming
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling, preventing access to your account
- Session Limits: Set a maximum duration for your gaming sessions
- Cooling-Off Periods: Take a break from gambling for a set period
We encourage you to use these tools to manage your gameplay and stay in control.
Support Organisations
If you're struggling with problem gambling, please reach out to one of these organisations for free, confidential support:
Australia
- Gambling Help Online
www.gamblinghelponline.org.au
Provides free counselling, information, and resources for problem gambling in Australia.
United Kingdom
- GamCare
www.gamcare.org.uk
Offers free support and advice for problem gamblers. - GamStop
www.gamstop.co.uk
National self-exclusion scheme for online gambling in the UK.
Canada
- Responsible Gambling Council
www.responsiblegambling.org
Provides evidence-based research, resources, and support for problem gambling.
United States
- National Council on Problem Gambling
www.ncpgambling.org
1-800-GAMBLER (1-800-426-2537)
Offers confidential help and referrals to local treatment services.
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Provides information and support resources for problem gambling in Germany.
If You Need Help
If you or someone you know is struggling with problem gambling, please don't hesitate to reach out to one of the support organisations listed above. Help is available, and it's never too late to seek assistance.
Your wellbeing is important to us. If gambling is causing you harm, take action today.